Recruitment For Call Center Representative Jobs in Dubai

Call Center Representatives Jobs in Dubai

Dubai is the most populous city in the United Arab Emirates (UAE) and the capital of the Emirate of Dubai. Located in the eastern part of the Arabian Peninsula on the coast of the Persian Gulf, Dubai aims to be the business hub of Western Asia

Related Job>>>  Principal Electrical Engineering Jobs In Netherlands

Jobs Description :

Call center representatives are the people you speak with when you call your bank, order a new sweater from a catalog or make airline reservations. They do everything from assisting people with customer service complaints to making telemarketing calls. Most call center jobs fall into one of three categories.

Related Job>>>  Ongoing Recruitment For Executive Assistant Jobs in Dubai

Responsibilities:

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Related Job>>>  Ongoing Recruitment For Hostess Jobs In Dubai

Requirements:

  • High School Diploma or equivalent.
  • More education or experience may be preferred.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.