Urgent Recruitment For Capacity Planning Analyst Jobs In Dublin
Dublin, capital of the Republic of Ireland, is on Ireland’s east coast at the mouth of the River Liffey. Its historic buildings include Dublin Castle, dating to the 13th century, and imposing St Patrick’s Cathedral, founded in 1191. City parks include landscaped St Stephen’s Green and huge Phoenix Park, containing Dublin Zoo. The National Museum of Ireland explores Irish heritage and culture.
About The Jobs :
The Capacity Analyst analyzes capacity and performance reports, incidents, threshold warnings and crossings. The Capacity Analyst advises the Capacity Manager and the Service Level Manager about appropriate service levels or service level options
- Experience in data analysis roles with some recent experience in demand and capacity planning, within an operational team
- Experience of workforce management systems, preferred.
- Intermediate Excel Skills
- Excellent written and verbal communication skills
- Good working knowledge of call centres and relevant experience